Refund policy
Refund & Return Policy
At CASABOLT™, customer satisfaction is our top priority. We offer a 7-Day Replacement / Return Guarantee on all defective, damaged, or incorrect products received.
1. Eligibility for Returns:
- Items must be reported within 7 days of delivery.
- The product must be unused and in its original packaging with all included accessories.
2. Return Process:
To initiate a replacement or return, email us at jobinxd04@gmail.com with your Order ID and photo/video proof of the damaged or defective item.
3. Refunds:
Approved refunds are processed back to the original payment method or bank account within 3-5 business days.